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Customer Check-in Process

Guide to the customer check-in experience

Check-in Process

The check-in process is designed to be quick and effortless for your customers.

QR Code Check-in

How it Works

  1. Arrive at Valet

    • Drive up to the valet station
    • Valet will initiate the check-in process
  2. Receive Digital Ticket

    • Scan the provided QR code
    • Your digital ticket is instantly generated
    • Access your ticket through web browser
  3. Communication Setup

    • Option to receive updates via WhatsApp
    • Automatic email confirmation
    • Digital wallet pass available

Digital Ticket Features

  • Unique ticket number for easy reference
  • Real-time status updates
  • One-click vehicle request
  • Secure digital verification

WhatsApp Integration

If you choose to receive WhatsApp updates, you'll get:

  1. Welcome Message

    • Confirmation of check-in
    • Your unique ticket number
    • Link to request vehicle
  2. Instant Updates

    • Vehicle status changes
    • Pickup notifications
    • Interactive buttons for quick actions

Web Interface Overview

The web interface provides:

  1. Status Dashboard

    • Current vehicle status
    • Parking duration
    • Location information
    • Request button
  2. Timeline View

    • Complete parking history
    • All status updates
    • Time stamps for each action