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Customer Experience Overview

Complete guide to the Vaylo parking experience

Welcome to Vaylo

Vaylo provides a seamless digital parking experience for your customers. This guide covers everything customers need to know about using the Vaylo parking system, from check-in to vehicle pickup.

Core Features

  • Seamless Check-in: Quick and easy vehicle check-in using QR codes
  • Real-time Updates: Instant notifications about vehicle status
  • Easy Vehicle Request: Simple process to request vehicle pickup
  • Secure Delivery: Safe and verified vehicle delivery process
  • Multi-channel Communication: Access via web interface or WhatsApp

Available Interfaces

  1. Web Interface

    • No app installation required
    • Works on any modern browser
    • Mobile-friendly design
  2. WhatsApp Integration

    • Convenient messaging interface
    • Quick-action buttons
    • Real-time status updates

Check-in Flow

Guide to the customer check-in experience

Vehicle Request

How to request your vehicle for pickup

Status Tracking

Understanding vehicle status updates and tracking